Exchange for a different size of the same model:

Please use the following form to request a size exchange:

Exchange Form

Returns for exchange must be sent to the address on the form!

Returns and refunds:

Please use the following form for a complete return:

Cancellation Form

Returns must be sent to the address on the form!

Please enclose the return form with the parcel and also send us the cancellation form in advance by e-mail to: info@ews-webshop.com

You are responsible for the costs of the return shipment. We cannot provide parcel labels for this purpose.

Item defective?:

If an item arrives damaged or defective, please contact customer service at: kundenservice@ews-schuhfabrik.de